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Privacy Policy

Onlynaturals is a trading name of Skylark Retail Limited, which is a private company registered in England. This privacy policy explains how we use any personal information we collect about you when you use this website.

1. What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions or engage with us on Social Media. Website usage information is collected using cookies.

2. How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

To process your order we will need to share some of your information with other companies. Please note that we only share information with other companies that operate their own privacy policy.

We will share some of your personal information with Facebook and Google for marketing purposes. We will never sell your information to other companies for marketing or any other purposes. 

3. Marketing

We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email info@onlynaturals.co.uk or you can unsubscribe from emails by clicking on the Unsubscribe button in the emails we send.

4. Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at info@onlynaturals.co.uk. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

We only hold personal information for as long as necessary. Once information is no longer needed it is deleted from our files.

5. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

6. Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

7. Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

8. Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 27 April 2023.

9. Contact Us

If you have any questions relating to our Privacy Policy please email us at info@onlynaturals.co.uk